Last updated: 9 September 2026
At Little Worlds Toy Co, we want your order to arrive safely and promptly. This Shipping Policy explains how we process and deliver orders within Australia.
Order Processing
Orders are generally processed within four business days after payment has been received.
During busy periods, sales, or promotional events, processing may take longer. If there is a significant delay, we will contact you using the details provided with your order.
Shipping within Australia
We currently ship orders within Australia.
Available shipping options and delivery estimates will be displayed at checkout. Delivery times are estimates only and may vary depending on your location, the shipping provider, weather, public holidays, and other circumstances outside our control.
Once your order has been dispatched, we will provide tracking information where available.
Shipping Costs
Enjoy $11.95 flat-rate shipping Australia-wide, or free shipping on orders over $199.
Any applicable shipping charges will be shown before you complete your purchase.
Delivery
Please ensure your delivery address is accurate and complete before placing your order. We are not responsible for delays or additional costs caused by incorrect or incomplete address details.
If no one is available to receive the order, the delivery provider may leave the parcel in a safe place, take it to a collection point, or attempt delivery again, depending on its policies.
Delayed, Lost or Damaged Orders
If your order has not arrived within a reasonable time after the estimated delivery period, please contact us at hello@littleworldstoyco.com.au with your order number.
If your order arrives damaged, please contact us as soon as possible and include your order number and photographs of the packaging and item.
We will work with you and the delivery provider to investigate delayed, lost, or damaged orders and provide an appropriate remedy where applicable.
Incorrect or Missing Items
If you receive an incorrect item or an item is missing from your order, please contact us as soon as possible at hello@littleworldstoyco.com.au.
Please include your order number and details of the issue. We will investigate and arrange a replacement, refund, or other appropriate remedy where applicable.
International Shipping
We do not currently offer international shipping unless otherwise stated at checkout.
Australian Consumer Law
Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Little Worlds Toy Co
Email: hello@littleworldstoyco.com.au
Website: www.littleworldstoyco.com.au